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SMB Support from Online Tech Support Team

SMB support offered by caters to the customized needs of information technology based businesses that require online software based technological help.


When you sign up a contract or ask for a service package in to the SMB support system offered by Online Tech Support Team, you enjoy the comfort of timely service.  Technical support is offered on the basis of annual contracts or on a one-time service package basis for small and medium businesses.  These services can give your business the required technical support on call 24 x 7.


Information technology based services are best handled by professionals who are certified, trained and well-experienced.  We employ a team of professionals who are trustworthy to offer software based technology help that includes but not limited to software based:

  • Installations
  • Setups
  • Configurations
  • Repairs
  • Disk clean up
  • File de-fragmentation
  • Virus removal
  • Computer workstations help
  • And more…


Round the Clock Service Help

Managing your IT infrastructure, whether it be a small, medium or big infrastructure round the clock is a comprehensive task, and we at provide our clients with affordable support and maintenance plans in the industry to suit individual and customized business needs.


Affordable Costs

We have plans that take care of one or more of the following common IT managed business requirements that you can avail at a much lower cost.  You can avail an exhaustive list of IT support service at the cost you might have to spend on one full-time employee.  The list of services we offer includes, but is not limited to:

  • Management and maintenance of IT outsourcing needs
  • On-call customer service that caters to your specific requirements
  • Supplementing your existing IT support staff as and when required
  • Offering complete control in the administration and management of your network
  • And more…


We have an efficient SMB support team that helps with:

  • Software based server support
  • Repair and maintenance of software
  • Various software management services for flat rates
  • Software issues in wired network installation, design, support and repair
  • Software issues in wireless network installation, design, support and repair
  • Software issues in monitoring services
  • Software issues involving proactive server management
  • Software issues involving proactive desktop management
  • Software issues in help desk support packages
  • Remote support packages
  • E-mail SPAM prevention and related support packages
  • E-mail security and support packages
  • Hosting exchange e-mail service packages
  • Technology sourcing and support packages
  • ISP packages
  • Phone packages
  • Software packages
  • Licensing packages
  • Technology based vendor management packages
  • Personnel training and guidance services for small business looking at self-management options.
  • Data protection service packages
  • Backup service packages
  • Disaster recovery planning design, implementation, maintenance and training based packages
  • Special project planning service packages
  • And many more…


Almost every kind of business these days uses computers and software packages to manage their business proceeds.  With mobile gadgets, internet and business applications being an on-the-move trend, software and hardware management requirements are varied.  We offer to service every kind of business in existence. We understand that the requirement of one business is not similar to another.  Our expert technicians are experienced enough to understand your business requirements to provide the required service accordingly.


Rather than wasting your time and resources in doing everything on your own, trust your SMB support requirements to us, and we will be there on your desktop within a few minutes from a remote location.  Our remote support services are efficient and sufficient for most of the common troubleshooting and service needs.