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How to Solve Windows 10 Printer Offline Error

How to Solve Windows 10 Printer Offline Error

by Online PC Technicians

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How to Solve Windows 10 Printer Offline Error

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How to Solve Windows 10 Printer Offline Error

How to Solve Windows 10 Printer Offline Error

Having trouble with your printer showing as offline on your Windows 10 computer? Don't worry, we have some troubleshooting tips to help you resolve this annoying issue!

Check Printer Connection

First, ensure that your printer is properly connected to your computer. Check the USB or network cable connections, or if you are using a wireless printer, make sure it is connected to your Wi-Fi network.

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Restart Devices

Try restarting both your computer and the printer. Sometimes a simple reboot can resolve connectivity issues and bring your printer back online.

Set Printer Online

In Windows 10, go to the "Settings" menu by clicking on the Start button and selecting the gear icon. Then, navigate to "Devices" and select "Printers & scanners". Find your printer in the list, right-click on it and choose "See what's printing". In the new window, click on "Printer" from the top menu and ensure that the "Use Printer Offline" option is unchecked. If it is checked, click on it to remove the checkmark and bring the printer back online.

Update Printer Driver

Outdated or incompatible printer drivers can often cause printer offline issues. Visit the printer manufacturer's website and search for the latest driver software compatible with your printer model and Windows 10. Download and install the driver, following the provided instructions, and restart your computer.

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Check Printer Spooler Service

Printer spooler service plays a crucial role in managing print jobs. If this service is not running properly, it can cause your printer to appear offline. To check and restart the spooler service, press the Windows key + R, type "services.msc" in the Run dialog, and hit Enter. In the Services window, locate the "Print Spooler" service, right-click on it, and select "Restart".

Verify Firewall and Antivirus Settings

Firewall or antivirus software can sometimes block the printer's communication with the computer, causing it to go offline. Temporarily disable your firewall or antivirus software and check if your printer comes back online. If it does, adjust the settings of your security software to allow printer connections.


Q: How do I know if my printer is offline?

A: In Windows 10, go to "Settings" > "Devices" > "Printers & scanners". If your printer is offline, it will be labeled as such.

Q: What can cause my printer to go offline?

A: Printer offline error can be caused by various reasons, such as connection issues, outdated drivers, printer spooler service, or firewall/antivirus settings.

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Q: Can I fix the printer offline error myself?

A: Yes, you can follow the troubleshooting steps mentioned above to fix the printer offline error. However, if the issue persists, we recommend seeking professional assistance from our experienced technicians at

Click here to learn more about our remote computer repair and tech support services.

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